Privacy Policy

1. Information We Collect

DDAI-COMPLY collects information you provide directly when you create an account, submit forms, or use our services, including your name, email address, company affiliation, and compliance-related data you upload. We also collect technical information automatically (IP address, browser type, pages visited) via standard logging.

2. How We Use Information

We use collected information to provide and improve our compliance platform, authenticate users, communicate updates, comply with legal obligations, and prevent abuse.

3. Data Sharing

We do not sell personal data. We share data with subprocessors strictly necessary to operate the service (cloud hosting, email delivery, sanctions data feeds), bound by data-processing agreements. We may disclose information if required by law or to protect rights and safety.

4. Data Retention

We retain account data for the duration of your subscription plus statutory retention periods. Compliance records are retained per applicable regulatory requirements (typically 5–7 years for KYC/AML).

5. Your Rights (GDPR / CCPA)

You may request access to, correction of, or deletion of your personal data; restrict or object to processing; and request data portability. EU/UK residents may lodge complaints with their supervisory authority. California residents may opt out of "sales" (we do not sell). Contact support@ddaicomply.com to exercise these rights.

6. Security

We implement industry-standard administrative, physical, and technical safeguards including encryption in transit and at rest, role-based access control, and regular security audits. No method of transmission or storage is 100% secure.

7. International Transfers

Data may be processed in jurisdictions outside your country of residence. Where required, we use Standard Contractual Clauses or equivalent safeguards.

8. Children

Our service is not directed to children under 16. We do not knowingly collect data from children.

9. Changes

We will post material changes to this policy on this page and update the "Last updated" date.

10. Contact

Questions about this policy: support@ddaicomply.com.