Privacy Policy
Effective: 2026-01-01 · Last updated: 2026-05-10
1. Information We Collect
DDAI-COMPLY collects information you provide directly when you create an account, submit forms, or use our services, including your name, email address, company affiliation, and compliance-related data you upload. We also collect technical information automatically (IP address, browser type, pages visited) via standard logging.
2. How We Use Information
We use collected information to provide and improve our compliance platform, authenticate users, communicate updates, comply with legal obligations, and prevent abuse.
3. Data Sharing
We do not sell personal data. We share data with subprocessors strictly necessary to operate the service (cloud hosting, email delivery, sanctions data feeds), bound by data-processing agreements. We may disclose information if required by law or to protect rights and safety.
4. Data Retention
We retain account data for the duration of your subscription plus statutory retention periods. Compliance records are retained per applicable regulatory requirements (typically 5–7 years for KYC/AML).
5. Your Rights (GDPR / CCPA)
You may request access to, correction of, or deletion of your personal data; restrict or object to processing; and request data portability. EU/UK residents may lodge complaints with their supervisory authority. California residents may opt out of "sales" (we do not sell). Contact support@ddaicomply.com to exercise these rights.
6. Security
We implement industry-standard administrative, physical, and technical safeguards including encryption in transit and at rest, role-based access control, and regular security audits. No method of transmission or storage is 100% secure.
7. International Transfers
Data may be processed in jurisdictions outside your country of residence. Where required, we use Standard Contractual Clauses or equivalent safeguards.
8. Children
Our service is not directed to children under 16. We do not knowingly collect data from children.
9. Changes
We will post material changes to this policy on this page and update the "Last updated" date.
10. Contact
Questions about this policy: support@ddaicomply.com.